{"id":93,"date":"2025-11-13T05:10:09","date_gmt":"2025-11-13T05:10:09","guid":{"rendered":"https:\/\/www.villasport.com\/eagle\/about\/faqs"},"modified":"2026-04-29T17:09:10","modified_gmt":"2026-04-29T23:09:10","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.villasport.com\/eagle\/about\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n
<\/div>\n\n\n\n
\n

FAQs<\/h2>
\n

What do I need to know before checking in to a new club location?<\/strong><\/p>

\n

If your membership type includes all-club access, you can now check in at any of our 10 Treasure Valley locations. To ensure a smooth check-in, please note the following:<\/p>\n\n\n\n


Former Crunch Members:<\/span> The Crunch mobile app is no longer supported. You will receive a new barcode via email to use at any club location. Please scan it at the \u201cformer Crunch Member\u201d check-in station at the Front Desk.<\/p>\n\n\n\n

Current Villa Sport Members:<\/span> Continue using the Villa Sport mobile app QR Code for check-in. Please use the \u201cVilla Sport App\u201d scanner at the Front Desk in all locations.<\/p>\n\n\n\n


We are working towards a single, streamlined check-in process and will keep you informed as updates become available.<\/p>\n<\/div><\/div>\n\n\n\n

How do I request a membership upgrade so I can access all 10 locations in the greater Treasure Valley?<\/strong><\/p>

\n

Email your request to info_vsf@villasport.com<\/a> or call 208-472-1055 ext. 1 for assistance.<\/p>\n<\/div><\/div>\n\n\n\n

I\u2019m a former Crunch member. Should I download the Villa Sport mobile app?<\/strong><\/p>

\n

Not yet. During this transition, the Villa Sport app does not integrate with your current membership system and will not recognize your account. We\u2019re actively working on a solution and will notify you once the app is ready for your use.<\/p>\n<\/div><\/div>\n\n\n\n

I have a Personal Training package. Can I train at a different location?<\/strong><\/p>

\n

For now, Personal Training sessions must be completed at the club where the package was purchased. If you have any questions, please contact info_vsf@villasport.com<\/a> for assistance.<\/p>\n<\/div><\/div>\n\n\n\n

Will I receive a detailed list of my charges each month?<\/strong><\/p>

\n

Pleasanton | Meridian | Parkcenter | The Village | Fairview<\/span>:<\/p>\n\n\n\n

All monthly statements are available online through My Villa Sport, showing a detailed breakdown of charges. For questions, please call 208-472-1055 ext. 1 for assistance. <\/p>\n\n\n\n

State Street | Black Eagle | Eagle | Nampa | Caldwell | East Meridian<\/span>:<\/p>\n\n\n\n

During the transition, if you have any questions about your account, please email info_vsf@villasport.com<\/a> or call 208-472-1055 ext. 1.<\/p>\n<\/div><\/div>\n\n\n\n

Are there any changes to my Membership Agreement?<\/strong><\/p>

\n

Please review the latest Terms Of Use<\/a> for details as we\u2019ve made some updates to better reflect our current policies and offerings.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6605,"featured_media":0,"parent":85,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_faq_schema_script":{"@context":"https:\/\/schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What do I need to know before checking in to a new club location?","acceptedAnswer":{"@type":"Answer","text":"\nIf your membership type includes all-club access, you can now check in at any of our 10 Treasure Valley locations. To ensure a smooth check-in, please note the following:\n\n\n\nFormer Crunch Members: The Crunch mobile app is no longer supported. You will receive a new barcode via email to use at any club location. Please scan it at the \u00e2\u0080\u009cformer Crunch Member\u00e2\u0080\u009d check-in station at the Front Desk.\n\n\n\nCurrent Villa Sport Members: Continue using the Villa Sport mobile app QR Code for check-in. Please use the \u00e2\u0080\u009cVilla Sport App\u00e2\u0080\u009d scanner at the Front Desk in all locations.\n\n\n\nWe are working towards a single, streamlined check-in process and will keep you informed as updates become available.\n"}},{"@type":"Question","name":"How do I request a membership upgrade so I can access all 10 locations in the greater Treasure Valley?","acceptedAnswer":{"@type":"Answer","text":"\nEmail your request to info_vsf@villasport.com or call 208-472-1055 ext. 1 for assistance.\n"}},{"@type":"Question","name":"I\u00e2\u0080\u0099m a former Crunch member. Should I download the Villa Sport mobile app?","acceptedAnswer":{"@type":"Answer","text":"\nNot yet. During this transition, the Villa Sport app does not integrate with your current membership system and will not recognize your account. We\u00e2\u0080\u0099re actively working on a solution and will notify you once the app is ready for your use.\n"}},{"@type":"Question","name":"I have a Personal Training package. Can I train at a different location?","acceptedAnswer":{"@type":"Answer","text":"\nFor now, Personal Training sessions must be completed at the club where the package was purchased. If you have any questions, please contact info_vsf@villasport.com for assistance.\n"}},{"@type":"Question","name":"Will I receive a detailed list of my charges each month?","acceptedAnswer":{"@type":"Answer","text":"\nPleasanton | Meridian | Parkcenter | The Village | Fairview:\n\n\n\nAll monthly statements are available online through My Villa Sport, showing a detailed breakdown of charges. For questions, please call 208-472-1055 ext. 1 for assistance.\u00a0\n\n\n\nState Street | Black Eagle | Eagle | Nampa | Caldwell | East Meridian:\n\n\n\nDuring the transition, if you have any questions about your account, please email info_vsf@villasport.com or call 208-472-1055 ext. 1.\n"}},{"@type":"Question","name":"Are there any changes to my Membership Agreement?","acceptedAnswer":{"@type":"Answer","text":"\nPlease review the latest Terms Of Use for details as we\u00e2\u0080\u0099ve made some updates to better reflect our current policies and offerings.\n"}},{"@type":"Question","name":"Do I have to be a member to use the club?","acceptedAnswer":{"@type":"Answer","text":"\nVilla Sport is a private club for use primarily by its members and their guests. Recovery, The Fuel Center and the Club Shop are open to the public. Guests may use the club for the day by purchasing a Day Pass. Guests are also permitted to register for certain paid programs or events.\n"}},{"@type":"Question","name":"How do I get more information about club membership?","acceptedAnswer":{"@type":"Answer","text":"\nYou can call us and ask to speak to a club Ambassador. You can also visit us in person for a club tour or fill out our Contact Us form and we will send you more information.\u00a0\u00a0\n"}},{"@type":"Question","name":"Do I have to sign a long-term contract?","acceptedAnswer":{"@type":"Answer","text":"\nAll Villa Sport memberships are month to month.\n"}},{"@type":"Question","name":"What does it cost to join the club?","acceptedAnswer":{"@type":"Answer","text":"\nTo join the club, we require all members to pay an enrollment fee and the prorated portion of their monthly dues for the first month of their membership. The amount will depend on the number of individuals on the account. For the actual cost, please contact a club Ambassador, who will be happy to assist you.\u00a0\n"}},{"@type":"Question","name":"Is my enrollment fee refundable?","acceptedAnswer":{"@type":"Answer","text":"\nNew members have 7 days from their join date to receive a refund of their enrollment fee and prepaid monthly dues.\u00a0\n"}},{"@type":"Question","name":"How are my membership dues and club charges collected?","acceptedAnswer":{"@type":"Answer","text":"\nOn the second calendar day of each month, the dues for the current month and any outstanding club charges are collected via EFT, debit or credit card.\u00a0\n"}},{"@type":"Question","name":"Will I receive a detailed list of my charges each month?","acceptedAnswer":{"@type":"Answer","text":"\nAll monthly statements are available online via My Villa Sport. The monthly statements provide details for each charge on your account. If you have any questions regarding the charges posted to your account, please contact the Remote Concierge at 833-583-1310.\u00a0\n"}},{"@type":"Question","name":"Can members bring guests to the club?","acceptedAnswer":{"@type":"Answer","text":"\nVilla Sport allows members to bring guests. Please see the Club Rules for the applicable guest policies and fees.\u00a0\n"}},{"@type":"Question","name":"If needed can I temporarily freeze my membership?","acceptedAnswer":{"@type":"Answer","text":"\nYes, members may freeze their active membership for a minimum of one month.\n"}}]},"_amenities_schema_script":[],"footnotes":""},"page-type":[],"class_list":["post-93","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQs | Villa Sport Eagle<\/title>\n<meta name=\"description\" content=\"Find quick answers to all your questions about Villa Sport in our FAQs page. From membership inquiries to facility details and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.villasport.com\/eagle\/about\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs\" \/>\n<meta property=\"og:description\" content=\"Find quick answers to all your questions about Villa Sport in our FAQs page. From membership inquiries to facility details and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.villasport.com\/eagle\/about\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Eagle\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-29T23:09:10+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/about\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/about\\\/faqs\\\/\",\"name\":\"FAQs | Villa Sport Eagle\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/#website\"},\"datePublished\":\"2025-11-13T05:10:09+00:00\",\"dateModified\":\"2026-04-29T23:09:10+00:00\",\"description\":\"Find quick answers to all your questions about Villa Sport in our FAQs page. From membership inquiries to facility details and more.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/about\\\/faqs\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/about\\\/faqs\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/about\\\/faqs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"About\",\"item\":\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/about\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/#website\",\"url\":\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/\",\"name\":\"Eagle\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.villasport.com\\\/eagle\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"FAQs | Villa Sport Eagle","description":"Find quick answers to all your questions about Villa Sport in our FAQs page. From membership inquiries to facility details and more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.villasport.com\/eagle\/about\/faqs\/","og_locale":"en_US","og_type":"article","og_title":"FAQs","og_description":"Find quick answers to all your questions about Villa Sport in our FAQs page. From membership inquiries to facility details and more.","og_url":"https:\/\/www.villasport.com\/eagle\/about\/faqs\/","og_site_name":"Eagle","article_modified_time":"2026-04-29T23:09:10+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","FAQPage"],"@id":"https:\/\/www.villasport.com\/eagle\/about\/faqs\/","url":"https:\/\/www.villasport.com\/eagle\/about\/faqs\/","name":"FAQs | Villa Sport Eagle","isPartOf":{"@id":"https:\/\/www.villasport.com\/eagle\/#website"},"datePublished":"2025-11-13T05:10:09+00:00","dateModified":"2026-04-29T23:09:10+00:00","description":"Find quick answers to all your questions about Villa Sport in our FAQs page. From membership inquiries to facility details and more.","breadcrumb":{"@id":"https:\/\/www.villasport.com\/eagle\/about\/faqs\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.villasport.com\/eagle\/about\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.villasport.com\/eagle\/about\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.villasport.com\/eagle\/"},{"@type":"ListItem","position":2,"name":"About","item":"https:\/\/www.villasport.com\/eagle\/about\/"},{"@type":"ListItem","position":3,"name":"FAQs"}]},{"@type":"WebSite","@id":"https:\/\/www.villasport.com\/eagle\/#website","url":"https:\/\/www.villasport.com\/eagle\/","name":"Eagle","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.villasport.com\/eagle\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.villasport.com\/eagle\/wp-json\/wp\/v2\/pages\/93","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.villasport.com\/eagle\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.villasport.com\/eagle\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.villasport.com\/eagle\/wp-json\/wp\/v2\/users\/6605"}],"replies":[{"embeddable":true,"href":"https:\/\/www.villasport.com\/eagle\/wp-json\/wp\/v2\/comments?post=93"}],"version-history":[{"count":24,"href":"https:\/\/www.villasport.com\/eagle\/wp-json\/wp\/v2\/pages\/93\/revisions"}],"predecessor-version":[{"id":1649,"href":"https:\/\/www.villasport.com\/eagle\/wp-json\/wp\/v2\/pages\/93\/revisions\/1649"}],"up":[{"embeddable":true,"href":"https:\/\/www.villasport.com\/eagle\/wp-json\/wp\/v2\/pages\/85"}],"wp:attachment":[{"href":"https:\/\/www.villasport.com\/eagle\/wp-json\/wp\/v2\/media?parent=93"}],"wp:term":[{"taxonomy":"page-type","embeddable":true,"href":"https:\/\/www.villasport.com\/eagle\/wp-json\/wp\/v2\/page-type?post=93"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}