{"id":921,"date":"2024-01-23T06:24:33","date_gmt":"2024-01-23T06:24:33","guid":{"rendered":"https:\/\/www.villasport.com\/roseville\/about\/faqs\/"},"modified":"2026-07-14T16:17:12","modified_gmt":"2026-07-14T23:17:12","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.villasport.com\/roseville\/about\/faqs","title":{"rendered":"FAQs"},"content":{"rendered":"\n
<\/div>\n\n\n\n
TODAY\u2019S SCHEDULE<\/a><\/span>JOIN TODAY<\/a><\/span><\/div><\/div>\n\n\n\n

Frequently Asked Questions<\/h2>
\n

What are the Club Hours?<\/strong><\/p>

\n

Visit our Hours of Operation page here<\/a> to view the club\u2019s standard hours, plus service hours for Kids Club, Recovery, Fuel Center and Poolside Grill and Bar. The indoor and outdoor pools are open from the club opening time until thirty minutes prior to the club\u2019s closing time.<\/p>\n<\/div><\/div>\n\n\n\n

Which Group Exercise classes are offered, and what the class schedule?\u00a0<\/strong><\/p>

\n

To view our extensive selection of Group Exercise classes – including cycling, cardio, strength, dance, yoga, mat Pilates, aqua, low impact and more – click here<\/a> for a complete listing, description and schedule.<\/p>\n<\/div><\/div>\n\n\n\n

How much does it cost to be a Villa Sport member?<\/strong><\/p>

\n

All memberships at Villa Sport Athletic Club are month-to-month and do not require a long-term commitment. There are monthly membership dues and a one-time enrollment fee. To view dues rates, enrollment fees and get started now, visit our membership builder and calculator here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

Can members bring guests to the club?<\/strong><\/p>

\n

Yes, active members may bring guests to the club. Guest fees and policies are listed here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

Is there an option to freeze my membership?<\/strong><\/p>

\n

Yes! Active members have the flexibility to freeze their membership for any reason by submitting a request online through MyVillaSport<\/a>. General Freezes are effective 30 days following receipt of the request, and include a $15 monthly maintenance fee. The General Freeze will be honored for a period of 30 days (minimum) to 12 months (maximum), and will reactivate automatically on the date that you declare. If you wish to return and access the club sooner, simply visit the club to reactivate your membership at any time. (For Medical and Military Freeze requests, please contact the club directly.)<\/p>\n<\/div><\/div>\n\n\n\n

What is the membership cancellation policy?\u00a0<\/strong><\/p>

\n

Active Primary Adult members may request to cancel their membership at any time. Click here<\/a> to view the details on MyVillaSport for how to submit a cancellation, which are effective 30 days following receipt of the request, and prorated dues will be charged on the 2nd of the month during the final calendar month of active membership. Additionally, you may elect a Primary Switch or to add or remove (drop) additional adults, junior or child members to\/from your membership, which may be requested online here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

What amenities are included with my membership?<\/strong>\u00a0<\/p>

\n

Amenities vary by location but may include fitness equipment, group fitness classes, pools, sports courts, family amenities, Kids Club services, and wellness offerings.\u00a0<\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

How do I determine which membership is right for me?<\/strong>\u00a0<\/p>

\n

The best way to find the right membership is to schedule a tour or speak with a Membership Advisor who can help match your goals, lifestyle, and household needs with the appropriate membership option.\u00a0
Call us today at 916-831-7070 .<\/strong><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

Aquatics FAQ<\/h2>
\n

Lap Swimming and Recreational Pool <\/strong>Details<\/p>

\n

Hours: The outdoor and indoor pools are open from Villa Sport\u2019s opening to thirty minutes before closing. <\/p>\n\n\n\n

For family swim, lifeguards and waterslide operating days and hours, click here.<\/a>  <\/p>\n\n\n\n

Pool temperatures (Fahrenheit): Recreation pools (indoor and outdoor) are 83-85\u00b0. Lap pools (indoor and outdoor) are 78-80\u00b0. All whirlpools are 102-104\u00b0.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

Kids Club FAQ<\/h2>
\n

What ages are accepted at Kids Club?<\/strong><\/p>

\n

Available to member children who are 6 weeks \u2013 12 years old. Each child must be an active, paid member to have access to Kids Club.<\/p>\n<\/div><\/div>\n\n\n\n

How long may each child stay in Kids Club?\u00a0<\/strong><\/p>

\n

Each child may stay for 2 to 2.5 hours per day. Varies by location, and check local club for details.<\/p>\n<\/div><\/div>\n\n\n\n

Are staff trained in CPR\/first aid?<\/strong><\/p>

\n

Yes! Staff are certified in CPR and basic first aid, as well as undergo background checks.<\/p>\n<\/div><\/div>\n\n\n\n

Can I leave the premises while my child is in Kids Club?<\/strong><\/p>

\n

No, parents must stay on the Villa Sport premises while their children are in Kids Club. (Only exception is select Parent\u2019s Night Out events and seasonal Day Camps.)<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

Membership FAQ<\/strong>\u00a0<\/h2>
\n

How do I become a member?<\/strong>\u00a0<\/p>

\n

Getting started is easy. You can join online, schedule a club tour, or visit your local Villa Sport club and speak with a Membership Advisor. Membership options vary by location and household size.\u00a0<\/p>\n\n\n\n

To learn more, click here<\/a>.\u00a0<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

Can I tour the club before joining?<\/strong>\u00a0<\/p>

\n

Yes. Villa Sport offers guided club tours so you can explore the facilities, amenities, fitness areas, recovery spaces, pools, and family offerings before making a membership decision. <\/p>\n\n\n\n

To tour the club, click here<\/a>.\u00a0<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

Does Villa Sport offer a trial pass?<\/strong>\u00a0<\/p>

\n

Many locations offer a 1-Day Pass for prospective members who want to experience the club firsthand before joining. Availability and eligibility may vary by location and\/or the time of year.\u00a0<\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong>\u00a0<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

Membership Types and Shared Memberships<\/strong>\u00a0<\/h2>
\n

What membership options are available?<\/strong>\u00a0<\/p>

\n

Villa Sport offers a variety of membership options designed for individuals, couples, families, and households. Membership availability and pricing may vary by club. <\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong>\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

What is a Shared Membership<\/strong>?<\/p>

\n

A Shared Membership allows eligible household members to enjoy the benefits of Villa Sport together under a single membership structure. Specific eligibility requirements, age restrictions, and pricing vary by club.\u00a0
To learn more, click here<\/a>.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

How much does membership cost?<\/strong>\u00a0<\/p>

\n

Membership rates vary by location, membership type, and the number of members included. Villa Sport’s Dues Calculator can help estimate monthly membership costs based on your club and membership selection.\u00a0
To learn more and calculate your dues, click here<\/a>.<\/strong>\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

What are Platinum Benefits?<\/strong>\u00a0<\/p>

\n

Platinum Benefits provide enhanced membership perks and premium experiences beyond standard club access. Benefits may include expanded club privileges, added flexibility, exclusive perks, and premium wellness offerings, depending on your club and membership level.\u00a0<\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

Recovery Services<\/h2>
\n

What are Recovery services?<\/strong>\u00a0<\/p>

\n

The Recovery Services enhance your wellness experience with access to recovery-focused amenities and services designed to help you recover faster, reduce stress, and support overall well-being.\u00a0<\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong>\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

Who should consider adding Recovery?<\/strong>\u00a0<\/p>

\n

The Recovery Upgrade is ideal for members who exercise regularly, participate in sports, are focused on performance and recovery, or simply want additional wellness and relaxation benefits. <\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong>\u00a0<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

HSA and Membership<\/strong>\u00a0<\/h2>
\n

Can I use my HSA or FSA to pay for a Villa Sport membership?<\/strong>\u00a0<\/p>

\n

In certain circumstances, HSA or FSA funds may be eligible for reimbursement when fitness expenses are prescribed by a healthcare provider as part of a treatment plan. Eligibility depends on your specific situation and plan requirements.\u00a0<\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

What documentation may be required?<\/strong>\u00a0<\/p>

\n

Your plan administrator may require supporting documentation, such as a Letter of Medical Necessity from a licensed healthcare provider. <\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

Referral Program<\/strong>\u00a0<\/h2>
\n

Does Villa Sport have a referral program?<\/strong>\u00a0<\/p>

\n

Yes. Villa Sport offers a referral program that rewards members for referring friends and family who become new members. <\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

How do I qualify for a referral reward?<\/strong>\u00a0<\/p>

\n

Referral rewards are typically available when an eligible new member joins Villa Sport and meets the program requirements. Terms and conditions vary by location. <\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

How will I receive my reward?<\/strong>\u00a0<\/p>

\n

Qualified referral rewards are generally issued after all program requirements have been met. <\/p>\n\n\n\n

To learn more, click here<\/a>.<\/strong><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

Corporate Memberships<\/strong>\u00a0<\/h2>
\n

Does Villa Sport offer corporate memberships?<\/strong>\u00a0<\/p>

\n

Yes. Villa Sport offers corporate membership programs designed to support employee wellness, increase engagement, and encourage healthy lifestyles. <\/p>\n\n\n\n

To learn more, click<\/a> <\/a>here<\/a>.<\/strong>\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

How can my company participate?<\/strong>\u00a0<\/p>

\n

Organizations interested in offering Villa Sport membership benefits to employees can contact Villa Sport to discuss available options and customized solutions. <\/p>\n\n\n\n

To learn more, click<\/a> <\/a>here<\/a>.<\/strong>\u00a0<\/p>\n<\/div><\/div>\n\n\n\n

What are the benefits of a corporate membership program?<\/strong>\u00a0<\/p>

\n

Corporate memberships can help support employee wellness initiatives, improve morale, promote healthier lifestyles, and contribute to a more engaged workforce. <\/p>\n\n\n\n

To learn more, click<\/a> <\/a>here<\/a>.<\/strong>\u00a0<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":39758,"featured_media":0,"parent":170,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_faq_schema_script":{"@context":"https:\/\/schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What are the Club Hours?","acceptedAnswer":{"@type":"Answer","text":"\nVisit our Hours of Operation page here to view the club\u00e2\u0080\u0099s standard hours, plus service hours for Kids Club, Recovery, Fuel Center and Poolside Grill and Bar. The indoor and outdoor pools are open from the club opening time until thirty minutes prior to the club\u00e2\u0080\u0099s closing time.\n"}},{"@type":"Question","name":"Which Group Exercise classes are offered, and what the class schedule?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nTo view our extensive selection of Group Exercise classes - including cycling, cardio, strength, dance, yoga, mat Pilates, aqua, low impact and more - click here for a complete listing, description and schedule.\n"}},{"@type":"Question","name":"How much does it cost to be a Villa Sport member?","acceptedAnswer":{"@type":"Answer","text":"\nAll memberships at Villa Sport Athletic Club are month-to-month and do not require a long-term commitment. There are monthly membership dues and a one-time enrollment fee. To view dues rates, enrollment fees and get started now, visit our membership builder and calculator here.\n"}},{"@type":"Question","name":"Can members bring guests to the club?","acceptedAnswer":{"@type":"Answer","text":"\nYes, active members may bring guests to the club. Guest fees and policies are listed here.\n"}},{"@type":"Question","name":"Is there an option to freeze my membership?","acceptedAnswer":{"@type":"Answer","text":"\nYes! Active members have the flexibility to freeze their membership for any reason by submitting a request online through MyVillaSport. General Freezes are effective 30 days following receipt of the request, and include a $15 monthly maintenance fee. The General Freeze will be honored for a period of 30 days (minimum) to 12 months (maximum), and will reactivate automatically on the date that you declare. If you wish to return and access the club sooner, simply visit the club to reactivate your membership at any time. (For Medical and Military Freeze requests, please contact the club directly.)\n"}},{"@type":"Question","name":"What is the membership cancellation policy?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nActive Primary Adult members may request to cancel their membership at any time. Click here to view the details on MyVillaSport for how to submit a cancellation, which are effective 30 days following receipt of the request, and prorated dues will be charged on the 2nd of the month during the final calendar month of active membership. Additionally, you may elect a Primary Switch or to add or remove (drop) additional adults, junior or child members to\/from your membership, which may be requested online here.\n"}},{"@type":"Question","name":"What amenities are included with my membership?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nAmenities vary by location but may include fitness equipment, group fitness classes, pools, sports courts, family amenities, Kids Club services, and wellness offerings.\u00c2\u00a0\n\n\n\nTo learn more, click here.\n"}},{"@type":"Question","name":"How do I determine which membership is right for me?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nThe best way to find the right membership is to schedule a tour or speak with a Membership Advisor who can help match your goals, lifestyle, and household needs with the appropriate membership option.\u00c2\u00a0Call us today at {{LOCATION_CONTACT}} .\n"}},{"@type":"Question","name":"Lap Swimming and Recreational Pool Details","acceptedAnswer":{"@type":"Answer","text":"\nHours: The outdoor and indoor pools are open from Villa Sport\u00e2\u0080\u0099s opening to thirty minutes before closing.\u00a0\n\n\n\nFor family swim, lifeguards and waterslide operating days and hours, click here.\u00a0\u00a0\n\n\n\nPool temperatures (Fahrenheit): Recreation pools (indoor and outdoor) are 83-85\u00c2\u00b0. Lap pools (indoor and outdoor) are 78-80\u00c2\u00b0. All whirlpools are 102-104\u00c2\u00b0.\n"}},{"@type":"Question","name":"What ages are accepted at Kids Club?","acceptedAnswer":{"@type":"Answer","text":"\nAvailable to member children who are 6 weeks \u00e2\u0080\u0093 12 years old. Each child must be an active, paid member to have access to Kids Club.\n"}},{"@type":"Question","name":"How long may each child stay in Kids Club?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nEach child may stay for 2 to 2.5 hours per day. Varies by location, and check local club for details.\n"}},{"@type":"Question","name":"Are staff trained in CPR\/first aid?","acceptedAnswer":{"@type":"Answer","text":"\nYes! Staff are certified in CPR and basic first aid, as well as undergo background checks.\n"}},{"@type":"Question","name":"Can I leave the premises while my child is in Kids Club?","acceptedAnswer":{"@type":"Answer","text":"\nNo, parents must stay on the Villa Sport premises while their children are in Kids Club. (Only exception is select Parent\u00e2\u0080\u0099s Night Out events and seasonal Day Camps.)\n"}},{"@type":"Question","name":"How do I become a member?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nGetting started is easy. You can join online, schedule a club tour, or visit your local Villa Sport club and speak with a Membership Advisor. Membership options vary by location and household size.\u00c2\u00a0\n\n\n\nTo learn more, click here.\u00c2\u00a0\n"}},{"@type":"Question","name":"Can I tour the club before joining?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nYes. Villa Sport offers guided club tours so you can explore the facilities, amenities, fitness areas, recovery spaces, pools, and family offerings before making a membership decision.\u00a0\n\n\n\nTo tour the club, click here.\u00c2\u00a0\n"}},{"@type":"Question","name":"Does Villa Sport offer a trial pass?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nMany locations offer a 1-Day Pass for prospective members who want to experience the club firsthand before joining. Availability and eligibility may vary by location and\/or the time of year.\u00c2\u00a0\n\n\n\nTo learn more, click here.\u00c2\u00a0\n"}},{"@type":"Question","name":"What membership options are available?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nVilla Sport offers a variety of membership options designed for individuals, couples, families, and households. Membership availability and pricing may vary by club.\u00a0\n\n\n\nTo learn more, click here.\u00c2\u00a0\n"}},{"@type":"Question","name":"What is a Shared Membership?","acceptedAnswer":{"@type":"Answer","text":"\nA Shared Membership allows eligible household members to enjoy the benefits of Villa Sport together under a single membership structure. Specific eligibility requirements, age restrictions, and pricing vary by club.\u00c2\u00a0To learn more, click here.\n"}},{"@type":"Question","name":"How much does membership cost?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nMembership rates vary by location, membership type, and the number of members included. Villa Sport's Dues Calculator can help estimate monthly membership costs based on your club and membership selection.\u00c2\u00a0To learn more and calculate your dues, click here.\u00c2\u00a0\n"}},{"@type":"Question","name":"What are Platinum Benefits?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nPlatinum Benefits provide enhanced membership perks and premium experiences beyond standard club access. Benefits may include expanded club privileges, added flexibility, exclusive perks, and premium wellness offerings, depending on your club and membership level.\u00c2\u00a0\n\n\n\nTo learn more, click here.\n"}},{"@type":"Question","name":"What are Recovery services?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nThe Recovery Services enhance your wellness experience with access to recovery-focused amenities and services designed to help you recover faster, reduce stress, and support overall well-being.\u00c2\u00a0\n\n\n\nTo learn more, click here.\u00c2\u00a0\n"}},{"@type":"Question","name":"Who should consider adding Recovery?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nThe Recovery Upgrade is ideal for members who exercise regularly, participate in sports, are focused on performance and recovery, or simply want additional wellness and relaxation benefits.\u00a0\n\n\n\nTo learn more, click here.\u00c2\u00a0\n"}},{"@type":"Question","name":"Can I use my HSA or FSA to pay for a Villa Sport membership?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nIn certain circumstances, HSA or FSA funds may be eligible for reimbursement when fitness expenses are prescribed by a healthcare provider as part of a treatment plan. Eligibility depends on your specific situation and plan requirements.\u00c2\u00a0\n\n\n\nTo learn more, click here.\n"}},{"@type":"Question","name":"What documentation may be required?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nYour plan administrator may require supporting documentation, such as a Letter of Medical Necessity from a licensed healthcare provider.\u00a0\n\n\n\nTo learn more, click here.\n"}},{"@type":"Question","name":"Does Villa Sport have a referral program?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nYes. Villa Sport offers a referral program that rewards members for referring friends and family who become new members.\u00a0\n\n\n\nTo learn more, click here.\n"}},{"@type":"Question","name":"How do I qualify for a referral reward?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nReferral rewards are typically available when an eligible new member joins Villa Sport and meets the program requirements. Terms and conditions vary by location.\u00a0\n\n\n\nTo learn more, click here.\n"}},{"@type":"Question","name":"How will I receive my reward?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nQualified referral rewards are generally issued after all program requirements have been met.\u00a0\n\n\n\nTo learn more, click here.\n"}},{"@type":"Question","name":"Does Villa Sport offer corporate memberships?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nYes. Villa Sport offers corporate membership programs designed to support employee wellness, increase engagement, and encourage healthy lifestyles.\u00a0\n\n\n\nTo learn more, click here.\u00c2\u00a0\n"}},{"@type":"Question","name":"How can my company participate?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nOrganizations interested in offering Villa Sport membership benefits to employees can contact Villa Sport to discuss available options and customized solutions.\u00a0\n\n\n\nTo learn more, click here.\u00c2\u00a0\n"}},{"@type":"Question","name":"What are the benefits of a corporate membership program?\u00c2\u00a0","acceptedAnswer":{"@type":"Answer","text":"\nCorporate memberships can help support employee wellness initiatives, improve morale, promote healthier lifestyles, and contribute to a more engaged workforce.\u00a0\n\n\n\nTo learn more, click here.\u00c2\u00a0\n"}}]},"_amenities_schema_script":[],"footnotes":""},"page-type":[],"class_list":["post-921","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQs | Villa Sport Roseville<\/title>\n<meta name=\"description\" content=\"Find answers to all your questions on Villa Sport's FAQs page. 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