Terms of Use

Terms of Use

Safety Protocols

Our safety protocols are dependent on everyone’s cooperation and the respect of others using the facility. Towards that end, we ask that you familiarize yourself with our member safety protocols prior to coming to the club.

  • Please treat others with kindness and respect.
  • If you are sick, including if you have COVID-19 symptoms, you may not enter the club.
  • If you have been in close contact with someone who is sick, including someone with COVID-19 symptoms, you may not enter the club.
  • Maintain 6’ minimum distance from others.
  • Check in independently with your VillaSport scan card.
  • Abide by all signage, markings, tape, area closures, and other social distancing designations.
  • Face coverings are required for ages 5+ inside the club (including when exercising), except when receiving a personal service requiring temporary removal and for certain children’s programs, and outdoors when 6’ distance from others cannot be maintained.
  • Limit towel usage to one.
  • Use hand sanitizer or wash your hands with soap and water for at least 20 seconds frequently.
  • Cough or sneeze into a cloth or tissue, or your elbow, and immediately discard used tissues.
  • Avoid touching your eyes, nose and mouth.
  • Do not shake hands or engage in any unnecessary physical contact.


GROUP EXERCISE

  • Online reservations are required. Drop-ins are not allowed.
  • Arrive no more than 5 minutes before class.
  • Capacity is limited to ensure 6’ minimum distance.
  • Please depart immediately after the conclusion of class.


PERSONAL TRAINING

  • The Fitness Advice Center is open on a limited basis.
  • Your Fit Plan sessions are available by appointment only. 
  • Personal Trainers are available by appointment only. 
  • Personal Trainers will wear face coverings during sessions. 
  • Personal Trainers will practice social distancing of 6' during sessions. 


WOMEN’S, MEN’S AND FAMILY LOCKER ROOMS

  • Lockers, showers, restrooms, and changing areas are available.
  • Whirlpools, saunas and steam rooms are not available.
  • Towel service is available.
  • Shampoo, conditioner, and body wash are available.


FITNESS

  • All areas are open; equipment has been spaced or marked for social distancing.
  • Wipe down equipment before and after use.
  • Touch only equipment that is open for use.
  • Take one towel and drop it in the designated bin when you are done.
  • Only water in closed containers is allowed.


SPA

  • Spa services are available by appointment only.
  • Prior to your appointment, use hand sanitizer or wash your hands with soap and water for at least 20 seconds. 
  • Arrive no more than 5 minutes before your appointment.
  • Face coverings or masks are required but may be removed during facial services.
  • Spa lockers, relaxation rooms, robes and slippers are available.
  • Spa providers will wear gloves when feasible and upon client request for spa services.
  • Spa providers will clean and disinfect equipment and tools before use on each client.
  • After completing your service, please promptly leave the spa.


VILLAKIDS

  • VillaKids is open on a limited basis.
  • Reservations are required. Drop-ins are not allowed.
  • Check-in begins promptly at the specified reservation time.
  • Bottle feeding is temporarily suspended. 
  • Water bottles are not allowed. Disposable water cups will be provided.
  • Play tower will not be used during rotations.
  • All children’s activities will allow for social distancing of 6’. 
  • Infant cribs are spaced 6’ apart.
  • Activities that involve sharing of equipment or toys have been eliminated.
  • All toys that are difficult to clean have been removed.
  • Cleaning shall occur after each rotation as well as deep cleaning overnight.
  • Capacity is significantly reduced to ensure social distancing for all children.


OPEN SWIM

  • Reservations are not required for Open Swim.
  • No water play structures are available. 
  • Children under 13 must be directly supervised by an adult
  • No lifeguards will be on duty.
  • Capacity is limited.


LAP SWIM

  • Reservations are not required for lap swimming. 
  • Two lap swimmers per lane. Take breaks on opposite ends.
  • No pool equipment is available. Bring your own kickboard and pull buoy.
  • No lifeguards will be on duty.
  • Capacity is limited.


COURTS

  • Court is available when not in use for kids programs.
  • Organized and contact games are not allowed.
  • Wipe down equipment before and after each use.
  • Do not share equipment with non-family members.
  • Courts and equipment will be cleaned throughout the day.


PICKUP PICKLEBALL

  • Nets will be set up.
  • Bring your own paddles and balls.
  • The first four players to arrive may begin their first game.
  • If players are waiting, there is a 2-set maximum.
  • Waiting players must wait a minimum of 6 feet apart.
  • Change ends on opposite sides of the court, maintaining proper social distancing.
  • Pick balls up with your paddle and foot to transfer to other players.


PRIVATE AND SEMI-PRIVATE LESSONS

  • Swimmers who cannot swim on their own must be accompanied in the water by an adult.
  • Instructors will maintain a 6-foot distance at all times.
  • There will be no physical contact between instructors and swimmers.